Welcome to Al-Kam Telecommunications and IT Co. (Virtual Vision – V2).

We are committed to safeguarding the privacy of our users’ data. This Privacy Policy is designed to inform you about how we collect, use, protect, and manage your personal information. We understand the importance of your privacy and strive to provide you with the highest levels of quality and security.

Contact Information:

Legal Name: Al-Kam Telecommunications and IT Co.

Registered Trademark: Virtual Vision – V2

Website: www.v2.com.sa

Email: legal@v2.com.sa

Customer Support Phone Number: 920008514

Scope

This Privacy Policy applies to all visitors, users, and customers of our website and services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information Collection

We may collect various types of information from our users, including personal and non-personal data. This information is collected through website forms, cookies, log files, or user interactions. Users may provide information voluntarily or through their use of our services.

Purpose of Data Collection

We collect user data for specific purposes, such as providing cloud services, offering customer support, and enhancing our website and services. We use this information to respond to inquiries, deliver products and services, and inform users about new offerings.

Use of Cookies

We use cookies to improve user experience. Cookies are small text files stored on your computer. You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your ability to access certain features on our website.

Data Security

We employ rigorous security measures to protect user data from unauthorized access, disclosure, alteration, or destruction. We are committed to maintaining data security standards to ensure the confidentiality and integrity of your information.

Data Sharing and Disclosure

We do not sell, exchange, or transfer personal information to external parties, except trusted third parties who assist in website operation, business operations, or service provision. We may disclose your data upon judicial request if allowed by Saudi Arabian laws and regulations.

User Rights

Users have the right to access, correct, or delete their personal information. To exercise these rights or inquire about your data, please contact us through the provided contact details.

Marketing Communications

We may send marketing communications. Users can opt-in or opt-out by managing their communication preferences via the provided email address or link.

Data Retention

We retain user data for the duration necessary to achieve the purposes specified in this policy or as required by law.

Updates and Changes to the Policy

We reserve the right to update this Privacy Policy. The “last updated” date at the top of this page indicates changes. Continued use of our website or services after modifications signifies acceptance of the updated policy.

Contact Information

For privacy-related inquiries, requests, or concerns, please contact us at legal@v2.com.sa or call our customer support at 920008514.

Legal Compliance

We are committed to complying with Saudi Arabian data protection and privacy laws.

Dispute Resolution

Any privacy disputes will be handled according to relevant dispute resolution mechanisms.

Language and Accessibility

This Privacy Policy is available in English and Arabic. We strive to ensure accessibility for users with disabilities.

Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy.

Thank you for entrusting us with your data. Your privacy and trust are of utmost importance to us.

Last updated: January 16, 2024