V2 Cloud

Why V2 Cloud

Local – Based in Saudi Arabia

Simplicity – easy to understand with overcomplicated portal to manage your deployment

Flexible – Cloud on your own terms and configuration

Leverages years of V2 experience in the cloud with customer in Saudi Arabia

Independent from the ISPs, providing high-speed connectivity, and securing your information

Face-to-face relationship, with IT staff who are available 24/7 and whom you can turn to if you run into any trouble or need help

Local Network Access, No need to share bandwidth with the entire Internet and no need to send your data around the world before it makes its way to and from your servers.

V2 gives greater reliability, V2 has a dedicated, experienced IT staff—meaning they can likely resolve problems faster.

Cloud SLA built in and standard

All discounts are automated

Keeping up with new Saudi Regulations

Subject to Saudi Law

How The Public Cloud Helps Save Money

Benefits of V2’s Public Cloud

Connected to Saudi Telecom Company (STC), Mobily, and Integrated Telecom Company (ITC)

Full audit trail built in and cannot be deleted

Access control built in preventing employees of having improver access

Two-Factor authentication preventing non IT staff from accessing the cloud portal

All data encrypted, and customers can apply their own encryption with no additional cost.

Payment Card Industry Data Security Standard Complaint (PCI DSS) - Financial Level Security

ISO 27001 Certified - Certified for privacy and security

Dedicated international bandwidth (Orange and TATA)

World class hardware

V2 Cloud vs. Competitors

Cloud Billing & Pricing FAQ

How am I billed for cloud servers?

Our billing system checks your usage (CPU, RAM etc.) every five minutes. It compares the amount you have subscribed for each resource to your current usage level. Any usage above your subscription level is charged automatically on burst on a five-minute rolling basis. Alternatively, you can subscribe for resources for one month, one year or three years.

What are billing cycles?
These are the processes that check what capacity a customer is using in our cloud and bills them for the appropriate amount. V2 cloud works on short 5-minute billing cycles. If you are using any burst capacity you will see deductions for the capacity you are using every five minutes from your account balance.
What purchasing periods are available?
You needn’t purchase any capacity in advance and run on burst. We’ll bill you out of your account balance as you go in short five minute cycles. Alternatively, you can subscribe for resources for one month, one year (10% discount) or three years (25% discount).
What happens if I use more resources than I subscribed for?
Nothing dramatic! We simply charge the additional usage in short five minute cycles against your account balance. It’s automatic and you don’t need to do anything explicit.
What is a saved payment method?
Many customers want to ensure their account is always funded correctly. Adding a saved payment method allows you to have your account auto topped-up when funds run low or to auto-renew subscriptions when they are due to expire. V2 does not hold any credit card information, it is held at the payment processor only.
Why do you price in GHz not per CPU core?
That’s because we let customers customise the virtual CPU core to optimise performance for different applications. For example, if you have a server of size 10GHz, you can set that to have 10 virtual cores of 1GHz each or 4 virtual cores of 2.5GHz or anything in between. So if you have an application that needs more CPU threads but less performance per core, you’d set it to have ten cores. In this way, you can boost performance without incurring additional resource costs. Don’t worry, the default is set to auto so it’s not a feature you need to deal with unless you want to.
How fast can you deliver on new cloud resources?
You can get cloud resources once you completed purchasing process.
How fast is the network backbone?
10GigE.
What is the speed provided to each server?
Virtual Vision guarantees a network latency of 1ms or less for data packets between servers within Virtual Vision’s services and network.
What are the billing periods offered?
Pay as you go, I month contract, 1 year contract, 3 year contract.
What is the competitive edge for V2 Cloud over other competitors?
– Built for Saudi Arabia by focusing on 5 pillars:
Legacy Support.
Ease of Use.
Full Automation.
Built on opensource.
Evolves organically.

– Build a Cloud that provides a similar experience as international providers.
– Focus on leveraging the experience gained since 2010.
– Develop business relationships that foster an environment of cooperation.
– Focused on the complete customer experience from customer vision è design è implementation è support è managed services and not just on the Cloud service itself.
– Helps you to reduce your costs associated with the management and maintenance of IT systems.
– Modernize your applications quickly and also migrate appropriate workloads while managing hybrid environment securely.
– Stay focused and agile with IT solutions that are specifically designed to match your business requirements.
– No restrictions on the type of OS or even workloads and we also offer modern APIs for provisioning and configuring compute resources.
– Enjoy low latency and world-wide connectivity.
– Pay only for what you really need and use. No bundling of resources and standard size server.
– Prepare your enterprise for success with our proven processes, IT infrastructure, expertise as well as 24×7 support.
– Take advantage of the public and private cloud features by enabling users to connect their private infrastructure to our public cloud.
– Stream at multiple gigabit speeds through our cloud servers. Avoid network issues while running and managing your big data and video streams.
– Enjoy instant provisioning of servers, IPs, drivers, private networks as well as any other resource without any delay.
– 100% uptime reference point and up to 50 times credits against any downtime over 15 minutes. 1ms maximum latency internally in our clouds.
– Our cloud infrastructure is locally hosted in a world-class and innovative Tier III design Data Center that offers high resiliency.

Do you offer SOC & NOC services?
It depends.
Do you offer managed services for laaS and Security?
Yes.
What purchasing models do you support?
There are two billing models – subscription and burst. Subscriptions are purchased upfront, burst is charged as you go. Subscriptions are suitable for stable requirements. You can use burst purchasing for temporary requirements. Best of all, we’ll automatically charge on you burst for anything you use above your subscribed levels so you can easily combine the two.
Am I charged for servers when they are powered down?
No, we only count running resources against your resource subscription level. After shutting down we don’t count the CPU and RAM but resources that persist like storage will continue to be charged for.
Can I buy more than one subscription for a resource?
Yes you can layer up subscriptions, so if your needs grow over time you can simply buy a subscription on top of ones you may already have.
What forms of payment do you accept?
We accept bank transfer, Visa, Mastercard, American Express and Paypal. Account balances generally update in real-time (for bank transfers when funds clear). First payments on new accounts can take up to a couple of hours to upgrade.
Can I auto-renew my subscriptions?
By default we don’t set subscriptions to auto-renew however for convenience you can easily turn this on to avoid needing to re-purchase manually.
Do you support billing in different currencies?
Yes you can choose between Saudi Arabia Riyal (SAR), Swiss Francs (CHF), United States Dollars (USD), Euros (EUR) or British Pounds (GBP) in any of our cloud locations when you open your account.
How do I transition from a trial to full account without service interruption?
The transition is seamless; you simply need to add funds before the trial period expires. You simply need to add funds from the web console to upgrade your account to a full paying one. We do recommend cloning your drives and restarting your cloud servers at some point after the upgrade as we separate production customers from trial users for security and taking these actions will ensure you are separated from new trial users.
What are the methods V2 using to migrate an infrastructure to the cloud platform?
it depends on customer workloads so, we assess customer environments then recommend best migration option for him.
What is V2 SLA and the level of support?
Kindly check this URL https://ruh.cloudsigma.com/ui/4.0/sla.
What are the services that V2 Cloud provide?
– Virtual Vision brings the world’s latest technologies, services, products and solutions to the untapped markets of Saudi Arabia, and we partner with the most prominent companies in their respective fields to achieve that goal.
– Our Company is a Cloud Services Provider of innovative solutions, specializing in business and information technology.
– We also provide services in general contracting, manpower and security.
What is the hypervisor used in V2 Cloud?
KVM Hypervisor.
Can we import our own images?
Yes, you can upload your customize image.
What is the best approach to migrate the customer infrastructure workload to V2 cloud?
it depends on customer workloads so, we assess customer environments then recommend best migration option for him.
What are the recommended backup solutions?
it depends on customer workloads so, we assess customer environments then recommend best Backup option for him.
Customers asking about Cloud Security features and if we have MFA feature with the cloud URL?
Yes, you can enable 2FA to Access v2 Cloud portal.
What type of integration do you offer for connecting to third-party solutions?
it depends on customer workloads so, we assess customer environments then recommend best option for him.
Does your organization have formal information security policies?
Yes.
How do you separate my data from other customers?
– Traffic is separated using VLANs as well as KVM’s traffic separation layer at the boundary of each cloud VM.
– V2’s Cloud leverages the open source KVM hypervisor to provide full separation of all traffic between client accounts below the virtual machine level.
– No end user can view traffic from any other end user, this is achieved through full packet inspection of all incoming and outgoing packets to – VMs by Linux KVM. KVM implements a virtual switch for every networking interface of each VM.
– Acceptable traffic courses (i.e. other VMs in the user’s account) are instantiated on boot and updated as VMs are added and removed from various networks in (i.e. end user private networks in the cloud).

Location

Khobar office (Headquarters)

Khobar Mall Office 318 Khobar, Eastern Province 31952, Saudi Arabia

Phone: +966 920008514

Fax: +966 13 887 7240

Riyadh Office

King Abdul Aziz Road, Spring District, opposite Kingdom Schools, next to Riyadh Bank, 2nd floor, Office 16, Riyadh, Saudi Arabia

Phone: +966 112251651

Fax: +966 13 887 7240

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